Logistics
Powerful performance. Modular design.
Fulfilment. Shipping. Returns. All flexible. All modular. Switch on the services you need based on your setup, assortment and expansion strategy.
Dual reach
Customers are everywhere. So are we.
Sell on Europe’s leading marketplaces and your own online shop. Deliver exactly what each channel requires at the standard needed for success.
Plug straight in
27 markets. 19+ marketplaces. ~40 last-mile carriers. A network of fulfilment and returns centres. That’s how we get you closer to customers and help you internationalise faster.
Logistics is the backbone that makes profitable trade possible.
Logistics is the backbone that makes profitable trade possible.
Logistics is the backbone that makes profitable trade possible.
Logistics network
A network built on two layers.
Our logistics network brings together the best of two worlds: physical infrastructure and powerful digital orchestration. Operating across Europe in one system, every centre, carrier and connection works seamlessly to keep fashion & lifestyle products moving efficiently.
End-to-end logistics. On your terms. ZEOS Logistics is built to flex around your business.
Start small – no stock commitment, no big upfront investment – using ZEOS Shipping to deliver pre-packed orders through our network. Add ZEOS Returns to manage reverse flow, refurbishment and relisting. When it’s time to scale, switch on ZEOS Fulfilment for full operations across Europe. All with one partner who takes care of everything. It’s how logistics should be.
Services
ZEOS Fulfilment
Handle all the complexities of scaling in Europe. ZEOS Fulfilment fits many different business needs.
If your products sell fast
Keep your momentum high and storage costs low. On Zalando, you can also benefit from parcel-sharing – a simple way to reduce delivery costs while making your customers happy.
If you want to expand without adding OPEX
Reach every corner of Europe without the high costs of building your own network. Decide where each order ships from–your own warehouse or our network. This keeps your stock closer to your customers, so they get their orders faster and more reliably.
If you need a simple entry into Europe
Perfect for brands and retailers without a European warehouse like those based in the US, UK or Türkiye. We remove the usual hurdles like customs and complex local returns, making your entry into Europe smooth and welcoming for your new customers.
If you want to create loyal customers
Turn every delivery into a reason to come back. We help you meet different customer expectations across Europe– including local delivery preferences–building the trust that turns one-time shoppers into lifelong fans.
Native integration
ZEOS Fulfilment for Zalando
Our dedicated fulfilment solution for Zalando helps you get more out of Europe’s leading fashion & lifestyle platform. It gives you the deepest level of integration so your orders and Zalando’s own stock can ship together in one box.
Services
ZEOS Shipping
Make European delivery easy. ZEOS Shipping lets you give customers the high standard of service they expect.
If you want to test new assortments or markets
Launch quickly and start testing without committing resources upfront. No storage costs, no long-term commitment, no need to sign contracts with last-mile carriers. Start with zero risk.
If you only want to ship when a customer orders
Ship long-tail or slower-moving stock only when an order comes in. Combine with ZEOS Returns without any upfront stock commitment.
If you want to sell Designer or Beauty with full control
Keep complete control over the customer experience, including parcel branding for premium or special products. Perfect for curated categories like Designer, Beauty and Dangerous Goods.
Services
ZEOS Returns
Ditch the inefficiency of returns. ZEOS Returns helps you get more value out of the return, refurbishment and relist process.
If you need bestsellers back in stock fast
Keep your customers happy by making sure the items they want are always available. We process returns quickly through our fashion-native network, getting stock back online and ready for the next shopper in no time.
If you want total control over every return
Decide return-by-return exactly where your items go. You can choose to route stock back to your own warehouse or keep it in the ZEOS network to be resold directly to the next customer – giving you total control without the commitment.
If you want to get the most value from every item
Every return is a chance to delight a new shopper. Our in-house teams handle refurbishment, repacking and liquidation, ensuring your products always look premium and are ready to be loved again.
Built for growth. Built for the future.
Built for growth. Built for the future.
Built for growth. Built for the future.
Win customers for life
Turn every delivery into a premium experience that builds genuine loyalty.
- Provide the “superpower convenience” that turns one-time buyers into repeat fans.
- Ensure every parcel delights, as 70% of shoppers won’t return after a bad experience.
- Give your customers the fast, reliable and transparent service they expect.
AR app
Step inside our AR warehouse tour and get a front row seat to the journey behind every order.
The benefits
Always number one.
One stock pool
Sell from a single stock pool across 20+ channels. Smarter allocation. Fewer lost sales. Stronger performance.
One box
Fulfil on Zalando in one consolidated parcel. One order. One shipment. One return. Costs less and shoppers love it.
One partner
Forget multiple logistics providers. ZEOS gives you one contract and one supportive team that knows your business and helps you grow.
One customer experience
Built on Zalando’s expertise, ZEOS delivers exceptional service that builds lasting loyalty.
One integration
Connect once and trade everywhere. Plug into integrators, marketplaces or your own online shop. Map once and go.
Onwards journeys
