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Use case

Grow without hitting limits.

Increase order volume without being constrained by your current warehouse or 3PL. ZEOS unlocks a pan-European fashion & lifestyle fulfilment network, giving you instant capacity without new infrastructure or complex local contracts.

Increase your capacity

The challenge

Rigid capacity holds you back.

Most in-house warehouses and traditional 3PLs are built around forecasted demand, including expected seasonal peaks. Capacity is agreed in advance: warehouse space, labour, automation, and transport are all locked in by contract based on projected volumes. The problem comes when actual demand doesn’t match the forecast – flexibility isn’t built in. Scaling up means renegotiating contracts, securing additional space, hiring and training staff, and adjusting processes – all of which require upfront commitments and long lead times. This creates peak pressure when you need it least: during unexpected growth, market shifts, or stronger-than-anticipated campaigns that exceed contractual limits.

The solution

Everything you need to scale without limits.

  • Add capacity with flexibility built in

    Plug straight into a proven network to increase your capacity. ZEOS’s network of EU fulfilment centres is designed to handle changing demand flexibly. Increase capacity during peaks and contract it during slower periods. No new infrastructure, labour, or contract commitments required.

  • Make your stock work harder

    Stop splitting inventory by market or channel. With ZEOS, all your stock lives in one flexible pool and is allocated dynamically across countries and channels. This unified approach ensures higher availability with less total stock, unlocking more GMV from the inventory you already own, instead of letting products sit idle in the wrong warehouse.

  • Scale without CAPEX, grow with innovation

    Staying competitive in logistics is expensive. ZEOS is built on Zalando’s optimised network of 14 fulfilment centres and ~20 return centres, constantly upgraded with automation, robotics, and process innovation. You don’t need to make these investments yourself. Simply plug into a modern network that keeps evolving – so your brand scales faster as innovation advances.

The numbers

Proven impact on how you do business.

27

markets covered

Reach customers across Europe with our pan-European network.

14

fulfilment centres

Located to keep stock close to demand and speed up delivery.

~20

return centres

Returns are processed and refurbished quickly, so they’re back online fast.

~40

last-mile carriers

Access Europe’s leading carriers through a single ZEOS contract.

~90%

of Europe within 2 days

Reach nearly 90% of European consumers in under 2 days.

What ZEOS does

Powerful capabilities you can put to work.

  • Access flexible, pan-European capacity

    ZEOS plugs you into a network built to handle changes in demand. We manage capacity across multiple fulfilment centres, balancing volumes at network level. This ensures your growth isn’t capped by the limits of a single warehouse – even during your busiest periods.

  • Plan with confidence, adjust with ease

    ZEOS uses rolling demand planning to give you clear visibility and access to capacity weeks ahead. Built-in tolerance levels let you respond to changes in demand without disrupting operations, keeping your business agile while the network stays stable and predictable.

  • Recover capacity faster with local returns

    Capacity isn’t just about space – it’s about speed. ZEOS refurbishes and relists returns as sellable within 5 days (or just 1–3 days with a local warehouse). Faster return cycles prevent peak-season backlogs, free up space, and keep stock moving when demand is highest.

  • Rebalance stock to unlock hidden capacity

    Capacity constraints are often local, not network-wide. One fulfilment centre may be overloaded while another has space. ZEOS actively moves inventory closer to demand, relieving pressure on busy sites and keeping operations smooth as demand shifts between markets or channels.

The difference

What changes when logistics stop holding back growth.

There's a big difference between scaling with fixed versus elastic capacity. Rigid setups limit growth and add risk, while ZEOS scales up or down with demand so your operations stay efficient and responsive.

ZEOS


Scales with demand

Capacity expands as your volumes grow.

Without ZEOS


Capacity limits

Growth limited by warehouse size and labour.

Frequently asked questions

Your questions, answered.

  • Can ZEOS handle peak seasons like Black Friday or holiday sales?

    Yes. ZEOS is designed for flexible, short-term capacity. You can handle demand spikes without building new warehouses, hiring extra staff, or locking into long-term contracts.

  • Do I need to shut down my own warehouse or 3PL to use ZEOS?

    No. ZEOS works alongside your existing operations. Use it to cover overflow, peak periods, or specific markets – you stay in control of your own inventory and processes.

  • How quickly can I scale capacity when demand shifts?

    ZEOS gives you instant access to a pan-European network of fulfilment and returns centres. You can activate additional capacity in weeks, not months, and redistribute inventory dynamically across markets and channels.

  • What about returns – will they block capacity during peaks?

    ZEOS processes returns locally whenever possible, refurbishing and relisting items quickly. That keeps inventory moving, frees up space, and ensures you don’t lose sales or throughput during high-demand periods.

Onwards journeys

Modular by design. Explore how it all fits.