ZEOS Fulfilment

Scale simpler. Grow faster.

Logistics as a Service (LaaS) built to power your European expansion. Turn cross-border, multichannel fulfilment into a truly seamless experience.

Handle all the complexities of unlocking Europe.

ZEOS Fulfilment removes the usual operational headaches to make European expansion straightforward. Orders, stock and deliveries are orchestrated seamlessly across your channels, ensuring every customer receives their order smoothly and reliably.

Orders are always fulfilled from the best location, returns are processed quickly and every delivery meets consistently high service standards to boost customer experience and loyalty.

Europe at your fingertips.

Logistics network

A network built on two layers.

ZEOS Fulfilment uses the full technology and reach of our logistics network. It brings together the best of two worlds: physical infrastructure and powerful digital orchestration. Across Europe, every centre, carrier and connection works seamlessly to keep fashion & lifestyle products moving efficiently.

Fulfilment centres

Strategically built across Europe, we can reach 90% of EU customers in less than 16 hours of driving time.

~20

Return centres

Returned items are routed to the location where they are most likely to sell next, maximising sales potential.

Inbound distribution centres

Brands can send stock to one location, from which we distribute inventory across the entire network.

700,000

Bag sorter capacity

Our automated bag sorter can store a large volume of bags at once, keeping operations running efficiently.

TORU robots

Operating within our picking shelves, these robots take on unergonomic tasks with speed and accuracy.

35,000

Shoe box handling

Each TORU robot can move up to 35,000 shoe boxes per day, handling physical tasks to support team wellbeing.

The benefits

This is fulfilment as it should be

Optimised stock

Make every item work harder. One stock pool powers up to 20 channels, reducing idle stock and increasing turnover so products sell faster and retain value.

European reach

Expand into new markets and channels without the drama. ZEOS Fulfilment is built for flexibility. Switch on, scale up, test something new in just a click.

Premium service

Deliver the kind of experience customers come back for. With ~40 carrier partners and Zalando-grade service standards, ZEOS helps create lasting loyalty.

Maximised value

Manage inventory smartly across your own online shop, global marketplaces, local heroes and off-price channels. Ring-fencing protects priority items and fast returns keeps items sellable and revenue flowing.

Marketplace-ready from day one

Scale across 17+ marketplaces
Go live fast on leading marketplaces. No having to build new infrastructure or get tied into rigid contracts. Onboard with ZEOS Fulfilment once and expand freely and flexibly.
Hit SLAs with ease
Stay in the top tier on every marketplace you sell on. ZEOS Fulfilment keeps every order fast, accurate and trackable so you win better placement and deliver at the level that platforms reward.
Seamless trade on Zalando
Unlock proven performance on Zalando, trusted by 1,000+ partners. Improve conversions, scale internationally and deliver a customer experience no 3PL can match – including the much-loved ‘one box’ experience.

Marketplaces

Meet millions more fashion & lifestyle lovers.

Connect to 19+ leading fashion & lifestyle destinations across Europe in one go.

Fulfilment for Zalando

Zalando

ABOUT YOU

Amazon

ASOS

TikTok Shop

Otto

A new standard in customer satisfaction

Loyalty through fulfilment
Every order is a chance to win a customer for life. With acquisition costs of around €60–70 and a 70% chance of churn after a failed first delivery, experience is everything. ZEOS optimises the full process for customers – from fulfilment to return and reimbursement – so that your service style keeps people coming back.
Start faster with pre-built integrations
ZEOS offers ready-made integrators for major shop platforms, with even more on the horizon. Use best-in-class logistics across Europe without any IT effort. Go live in weeks instead of months with fulfilment that’s already built to scale.
One stock pool, stronger results
Serving your most important channel from one stock pool in our network improves delivery speed, increases stock availability and reduces operational complexity and costs. And when combined with other channels, you get even better performance from the same inventory while keeping service standards high.

Own shop

Transform fulfilment on your own online shop

ZEOS integrates directly with leading shop platforms so you can deliver a trusted experience that strengthens loyalty and repeat purchases. All through one flexible setup.

SCAYLE

Enterprise commerce platform built for brands to scale globally, with native integration into ZEOS.

Learn more

Shopify

An all-in-one cloud-based commerce platform trusted by millions of brands for selling, scaling and managing online stores.

Learn more

Markets

One ticket to all of Europe.

ZEOS connects you to millions of fashion & lifestyle lovers across 27 European markets. Trade across borders without the usual complexity – and keep growing as our reach expands.

Austria
Czech Republic
France
IrelandZalando only
Luxembourg
PortugalComing soon
Spain

Belgium
Denmark
Germany
Italy
Netherlands
Romania
Sweden

BulgariaComing soon
Estonia
GreeceComing soon
Latvia
NorwayComing soon
Slovakia
Switzerland

Croatia
Finland
Hungary
Lithuania
Poland
Slovenia

Austria
Belgium
BulgariaComing soon
Croatia
Czech Republic
Denmark
Estonia

Finland
France
Germany
GreeceComing soon
Hungary
IrelandZalando only
Italy

Latvia
Lithuania
Luxembourg
Netherlands
NorwayComing soon
Poland
PortugalComing soon

Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland

Returns

Returns that work for everyone

It’s time to rethink returns. They don’t have to be a classic retail headache. With ZEOS, they’re fast, simple and designed to keep value in your business. We make sure every return helps you sell more and give customers a seamless experience.

Faster returns

With an extensive pan-European network, we process returns close to where customers send them back. Returns get back online for resale a whole lot faster – just 1-3 days – helping you sell more at full price within the season.