ZEOS, the B2B unit of Zalando, signed a partnership agreement with UK-based online clothing retailer NEXT. ZEOS will become NEXT’s partner of choice for fulfilling online direct-to-consumer orders for most of continental Europe from Q4 2025. While NEXT has previously leveraged Zalando Fulfilment Solutions (ZFS) for the majority of its Zalando-based business, with this new agreement NEXT becomes a ZEOS Fulfilment customer expanding the collaboration to include NEXT’s own webshop and additional European marketplace business.
ZEOS is building an operating system for the fashion and lifestyle industry, empowering brands and retailers to manage multi-channel business across Europe within a unified logistics, software, and services platform. ZEOS’ technology solutions will enable NEXT to enhance inventory efficiency via a unified stock pool and an advanced order management system, seamlessly connecting ZEOS operations in continental Europe with the retailer’s logistics network in the UK. In addition, NEXT will benefit from a wide selection of local carriers, elevating customer experience through optimised delivery and returns processes.
Through the partnership with NEXT, ZEOS will further enhance its solutions and offer multi-channel fulfilment in further countries, bringing the total number of markets available on ZEOS to 24. Additionally, ZEOS will strengthen its network product to optimise inventory distribution, ensuring efficient stock allocation across the network to enable faster delivery times and maximise availability.
This partnership combines Zalando’s outstanding operational infrastructure in continental Europe with the growing reach and strength of the NEXT brand. Our goal is to enhance stock availability and improve delivery speed for both our own, and Zalando’s customers.
